Top 10 Criticisms Of Accountants...And How We're Different

    Fee shock
  1. It costs me £50 every time I phone them.

    Maslins encourage regular contact with clients and only charge fixed fees for work done, with no charge for ad hoc advice.
  2. My accounts bills are huge & always come when cashflow is bad.

    Not only are our fees very reasonable, but we spread the bill for most clients into an affordable monthly amount.
  3. My accounts may as well be in greek, I don't understand a word.

    We are happy to sit down with you and discuss in plain English the important findings from our work, and what it means for your business.
  4. Stuck in dark ages
  5. My accountant is stuck in the dark ages. I want someone who is flexible with communication methods and software packages.

    We make it as easy as possible for you to contact us. We also keep abreast of new software packages and can recommend as appropriate.
  6. I never meet my accountant, I always get fobbed off with excuses.

    We love meeting business people. If you'd like to meet we are happy to oblige.
  7. I have to go through several staff members to speak to who I want.

    Direct mobile numbers are available for all relevant staff members.
  8. My accountant did some complex tax planning a few years ago. Since then fees have doubled as apparently "my affairs are more complex".

    Whilst we try to minimise our clients' tax liabilities, we avoid complex strategies where tax savings are wiped out by increased professional fees.
  9. Fresh ideas
  10. They just do the same thing every year, I don't get any useful input.

    Whether your business is rapidly growing, or struggling, we're thinking ahead for possible problems around the corner.
  11. My accountant really has no idea what he's talking about.

    Our team comprises Chartered Accountants and Chartered Tax Advisers, and we ensure all staff are up to date on relevant issues.
  12. They have plush town centre offices. I hate my fees subsidising this.

    We operate from a basement office which keeps overheads low and enables us to pass the savings on to you.

We are constantly improving, to help us build strong relationships with our clients. Don't stick with overpriced, poor service. Give us a call now on 01892 888 010!

Testimonials

Thank you for great service and for nothing being too much trouble.

F Bing, Fraya Home Staging

I've been most impressed with the service from Maslins from Day 1; having moved from a 'big' firm.

L Wilson, The Picnic Basket

If you are looking for an accountant who will listen and take the time to explain things in English rather than accountancy speak, then talk to Chris Maslin.

J Copestake, Mirror Image Photography

We've recently changed accountants and decided to use Maslins because of their enthusiasm, and their helpful advice for our small business.

C Liddiard, Bottom Line Design

Having appointed Maslins as my accountants recently I would like to express genuine satisfaction at having now found the human face of accountancy.

F Bing, Fraya Home Staging

It was a pleasant change to have things delivered on time, without the need to constantly chase up.

L Wilson, The Picnic Basket

Chris has helped us enormously in clearing up the mess our previous accountants left us in, and has really helped us better understand our accounts.

J Copestake, Mirror Image Photography

The advice given has been sound and specific, which has been incredibly useful.

F Bing, Fraya Home Staging

As the owner of a small business in particular, I would highly recommend Maslins.

L Wilson, The Picnic Basket

Their genuine interest in my business and its success has been a refreshing change to other accountants I have used.

F Bing, Fraya Home Staging
Chartered Accountants